System Health
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Sprout Social Outage
Incident
Report for Sprout Social EU
Resolved
All services have been restored and are now fully operational. Thank you for your patience and understanding.
Update
AWS services returned to normal operations, and core services are stable.
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
Update
We are continuing to monitor further issues.
Monitoring
The wider service issue impacting Amazon Web Services (AWS) has been resolved, and their platform is back to operational.
While our systems are recovering, some services may still be experiencing degraded performance.
We are continuing to monitor the situation closely to ensure a full recovery and apologize for any lingering inconvenience.
While our systems are recovering, some services may still be experiencing degraded performance.
We are continuing to monitor the situation closely to ensure a full recovery and apologize for any lingering inconvenience.
Identified
We have confirmed that the root cause is a wider service issue impacting Amazon Web Services (AWS), one of our critical infrastructure providers.
We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
Update
We are continuing to investigate this issue.
Investigating
Sprout is temporarily unavailable and our engineers are working to restore access as quickly as possible.
As a result of this outage, you may experience:
- Delays navigating the app
- Issues logging into Sprout Social
We apologize for any inconvenience. Please subscribe to receive status updates.
As a result of this outage, you may experience:
- Delays navigating the app
- Issues logging into Sprout Social
We apologize for any inconvenience. Please subscribe to receive status updates.
This incident affected: Sprout Social Web Application - EU and Sprout Social API - EU.
Still confused?
Create a Helpdesk ticket or tweet @SproutSupport.
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